GDPR Compliance

Last updated: May 20, 2026

Firm Trust is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller

Firm Trust acts as the data controller for personal data collected through our website and services. Our contact details are:

Firm Trust
147 Botanical Way
Newtown, NSW 2042
Australia
Email: [email protected]

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Processing is necessary to comply with legal obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If we are unable to fulfill your request, we will explain why.

Data Protection Officer

While we are not required to appoint a Data Protection Officer, you can direct all data protection inquiries to [email protected].

International Data Transfers

Your personal data may be transferred to and processed in countries outside the EEA. When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries with an adequacy decision
• Appropriate technical and organizational measures

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Service delivery and customer relationship management
• Legal, accounting, or reporting requirements
• Dispute resolution and enforcement of agreements

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EEA country where you live, work, or where an alleged infringement occurred.

Changes to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions about our GDPR compliance or to exercise your rights, please contact us:

Email: [email protected]
Address: 147 Botanical Way, Newtown, NSW 2042, Australia